1/23 Questions

1) How are online submissions doled out to tutors? I saw the timetable of the amount of online time is expected relative to hours, but where are they? Do tutors work on the first one that is there?

2) The Bedford encourages the use of emoticons in online sessions, but I'm hesitant about the level of professionalism this conveys (LOL and BTW are rejected by Bedford for this reason). They want to project a sense of casualness and  friendly tone, but is there no better way to do this than a smiley face? (As a fan of the :) I say this with great remorse).

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